Privacy Policy

Your privacy matters to Giveasy. This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices you have. By using Giveasy you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Account & profile data: name, email, phone number, address, profile photo, and verification documents you choose to provide.

Listing data: item details, photos, condition, category, and any transaction notes.

Transactional data: order history, payment references, delivery addresses and logistics info.

Usage & device data: IP address, browser, device identifiers, pages visited, and cookies.

Support communications: messages you send to our customer support (including attachments).

2. Why We Collect It

We use your data to operate and improve Giveasy: to create and manage accounts, verify identities, list and grade items, facilitate pickups and deliveries, process disputes and refunds, communicate with you, and personalize your experience. We also use anonymized data for analytics and product improvement.

3. How We Use & Share Your Data

Service providers: We share necessary data with logistics partners, payment processors, verification vendors, and hosting providers to fulfill orders and run the Platform.

Within Giveasy: Selected team members access data to provide support, run quality checks, and investigate disputes.

Legal & safety: We may disclose information to comply with the law, respond to legal requests, prevent fraud or harm, or protect rights and safety.

We do not sell your personal data to third parties. Any sharing is limited to the purposes described above and governed by contracts requiring confidentiality and security.

4. Cookies & Tracking

We use cookies and similar technologies to provide core site functionality, remember preferences, and analyze site usage. Third-party analytics (e.g., Google Analytics) and advertising partners may place cookies. You can control cookie settings through your browser; disabling certain cookies may affect site functionality.

5. Payments & Security

Payments are processed by trusted third-party providers—Giveasy does not store full payment card data on our servers. We use standard security measures (encryption, access controls) to protect data, but no system is 100% secure. If you suspect a security issue, contact support immediately.

6. Verification Documents & Sensitive Data

To build trust, we may ask for identity verification documents (photo ID). These documents are stored securely and accessed only as needed for verification, fraud prevention, or legal compliance. Do not upload sensitive personal information beyond what is requested for verification.

7. Your Rights & Choices

You can access, update, or delete your account information by visiting your account settings or contacting support. You may opt out of marketing emails via unsubscribe links. Where applicable under law, you may request data access or portability. We will respond to valid requests in accordance with applicable law.

8. Data Retention

We retain personal data as long as necessary to provide the Platform, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we securely delete or anonymize it.

9. Children & Minors

Giveasy is for users aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe a child has provided us personal data, contact support and we will take steps to remove the information.

10. International Transfers

Because Giveasy may use service providers in other countries, your information may be transferred and processed outside your home country. We take steps to ensure appropriate safeguards are in place for such transfers.

11. Third-Party Links & Services

Our Platform may include links to third-party sites or services. We are not responsible for their privacy practices. Review their privacy policies before using them.

12. Changes to This Policy

We may update this Privacy Policy occasionally. When we make material changes, we will update the "Last updated" date and may notify you. Continued use after changes constitutes acceptance of the updated policy.

13. Contact & Data Requests

If you have privacy questions, wish to access, correct, or delete your data, or want to submit a complaint, contact us at:

Email: shop.giveasy@gmail.com

Privacy at a glance
  • We collect only what’s needed to run the Platform and improve trust.
  • We share data only with service providers and as required by law.
  • You can access, update, or request deletion of your data—contact us to begin.